Guest Information and Policy Supplement

Guest Information and Policy Supplement

 Gyula Castle Spa
Guest Information and Policy Supplement
Valid from 24 June 2020 until revoked

 

Checking body temperature

Dear Guests,
we would like to inform You, that in order to protect the health of our guest and colleagues, body temperature is checked at the entrance of the spa from 19th September 2020. According to our spa policy, in case of fever, the Castle Bath cannot be visited, we cannot sell tickets for guests with body temperature above 37,5 °C.
Body temperature is measured with a non-contact thermometer and takes a few seconds. Thank You for your understanding!

 

Please note the following:

• We provide hand disinfection facilities at the entry points.
• Do not go to the bath with a fever, vomiting, diarrhoea or respiratory illness! Stay home at least another week after the symptoms resolve!
• If possible, use cashless payment (debit card, smart devices, etc.).
• Wash your hands! Frequent, thorough soapy hand washing or alcoholic hand disinfection remains the most important means of preventing infection. Look for deployed hand sanitizer stations at the indicated locations: locker rooms, entrances, washrooms.
• Use a paper towel for sneezing and coughing.
• Avoid close contact. The main source of infection in spas is also human contact. Avoid handshake, physical contact!
• Keep the recommended safety distance (1.5-2 m) in swimming pools, changing rooms, showers, toilets and catering units!
• The number limit for pool capacities must be strictly adhered to, please follow the instructions of our pool master colleagues and follow the instructions for number limits, use of pools and use of slides!
• Protect the spa staff as well, as they are exposed to an increased risk of infection!
• In favour of the health of our guests and colleagues, our employees take great care to disinfect community spaces, surfaces and their hands, and wear masks and protective clothing while working.
• The risk of the virus spreading through bathing water is extremely low with proper water treatment. Help the work of the operators even now with proper hygienic behaviour! Our colleagues pay special attention to ensuring the water quality of the pools and the chlorine level in accordance with the regulations.
• Take a shower with soapy water before and after bathing and using the pools, and after using the toilets. Find the soap dispenser at the entrance to the pools.
• Always use the foot wash!
• Only bathe in a suitable bathing suit, empty your pockets before entering the pool!
• Do not eat or drink in the pool!
• Protect children!
• Adults are not allowed in the toddler and kiddie pool!
• A not potty-trained toddler can only bathe in a swim diaper!


Gyulai Várfürdő Kft.

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